AI for Smart Visitor Management
CLC1.12 Learning Studio, Clerici Building, Oxford Brookes University
15 Jan 2025
6:45 pm - 8:30 pm
Dr Matthias Rolf
AGENDA
18:45 – Event start and BCS Oxfordshire branch AGM
- Welcome & Introductions
- Apologies for Absence
- Minutes of the Previous AGM
- Chair’s Report
- Treasurer’s Report 15 January 2025
- Election of Chair, Treasurer and Committee
- AOB
Notification of items wishing to be raised under AOB should be send to the Chair not less than three days in advance. Admission of items not so notified will be at the discretion of the Chair.
19:00 – AI for Smart Visitor Management
20:30 – Event close
SYNOPSIS
An artificial intelligence project, developed by experts at Oxford Brookes University, is helping one of Oxfordshire’s most prestigious tourist attractions enhance its customer service and visitor experience.
The partnership between Oxford Brookes and Blenheim Palace started in 2020 with 32-month-long Knowledge Transfer Partnership (KTP) funded by InnovateUK, and has been continued into a 2-year consultancy project. The project is helping to transform the historic estate – famous as the birthplace of Winston Churchill – into a ‘smart’ visitor attraction by using Artificial Intelligence (AI).
Experts from the AI and Data Analysis Network (AIDAN) at Oxford Brookes helped Blenheim Palace to develop a Smart Visitor Management System (VMS) that helps the operations team at Blenheim make decisions about running the palace. The system uses data from digital sensors located around the Blenheim Estate that monitor everything from footfall and ticket sales to retail and catering sales.
The Oxford Brookes team developed AI models that use the data to help predict visitor flows and monitor consumption in locations such as the estate’s catering outlets. They also developed an app called What’s Open When (WOW) that tells the operations team at Blenheim Palace in real-time which parts of the Palace and Estate are open, where it is busy and where it is quieter.
AGM Documents
[Event Summary] Women in IT
Call for Committee Members
In order to maintain a thriving BCS Branch we need an active and enthusiastic Committee. We are always looking for “new blood” so please consider volunteering.
The committee runs and manages the Branch, so being part of the committee allow you to help steer and evolve the group.
However from a personal perspective, one of the biggest benefits in joining the committee is that it gives you a chance to do things outside of your “day job”. Serving on a voluntary committee gives you a chance to take on leadership roles that go above and beyond the boundaries of your everyday professional life. The experience equips you with invaluable leadership skills, allowing you to steer a cause, collaborate with diverse personalities, and make strategic decisions. In addition, it can be quite fun!
Therefore please consider joining our happy band. Get in touch with the current Chair (chair@oxon.bcs.org) who can give you more information of the roles and activities available.
[Event Summary] Countering Dyslexia Adverse Effects with Large Language Models (LLMs) like ChatGPT
